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Crisis Prevention & De-Escalation with Collaborative Problem Solving

Welcome

Welcome (1:33)
Getting Started in this Course

The Collaborative Problem Solving Mindset

Be Curious, Not Furious (7:39)
Skill, Not Will (6:50)
The Power of Connection (6:15)

The Collaborative Problem Solving Approach

Applying the Mindset (7:50)
Having a Collaborative Conversation (5:23)

Preventing Escalation

Green Zone of the Escalation Cycle Considerations (9:07)
Green Zone of the Escalation Cycle Collaboration (7:49)

Addressing Medium Intensity Escalation

Yellow Zone of the Escalation Cycle Considerations (8:58)
Yellow Zone of the Escalation Cycle Collaboration (9:15)

Addressing High Intensity Escalation

Red Zone of the Escalation Cycle Considerations (7:18)
Red Zone of the Escalation Cycle Collaboration (8:36)

Recovery & Debrief Considerations

Recovery & Debrief Considerations (8:02)

In Conclusion

Key Takeaways (1:20)
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Key Takeaways

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